First Timer's Guide

 
Get Ready!

A winter experience that is Leaps & Bounds Above is waiting at Whitetail

Welcome to the wonderful world of Winter snow sports! We know that once you get out on the snow for the first time, you will choose to return again and again. This web guide will help make your first experience both fun and easy! By reviewing this information while planning your first visit, you'll arrive at Whitetail Resort well prepared to begin your skiing or snowboarding adventure. Select any of the headings below to learn more about each topic

What To Wear

 

This section of our guide will help you decide what to wear during your visit to Whitetail. By dressing properly, you'll stay comfortable no matter what Mother Nature throws at you.

By dressing properly, you'll be comfortable no matter what Mother Nature throws at you.

  • Dress in layers. Wearing several lighter layers allows you to adjust your clothing as the temperature changes.
  • Wear a base layer of long underwear or tights.
  • Wear a warm collared shirt, sweater or fleece.
  • Water and wind resistant pants are the best bet, and you will be very glad you have them. Snow or ski pants are ideal, but jeans are OK as long as you bring an extra pair. Avoid sweat pants; they get wet very quickly! Be sure your pants are wide enough at the bottom of the legs to fit over large boots.
  • Wear a jacket or shell with a high collar; once again water and wind resistant is best.
  • Make sure to wear high socks. Bring a couple of extra pairs of socks - the higher, the better. Avoid socks with big, thick seams if possible.
  • Always wear eye protection: either sunglasses or goggles.
  • Wear gloves or mittens. Gloves allow more freedom of movement, but mittens are warmer. Avoid knit gloves; they get wet very quickly.
  • You will want a warm hat that covers your ears. The old saying "If your feet are cold, put on a hat" is true!
  • Sunscreen and lip balm are a must. Make sure to wear SPF 15 or greater. Even on cloudy days it is very easy to get too much sun when on the snow.
  • Be sure to bring extra clothes to change into for the ride home!
  • You will also need a driver's license or credit card to rent skis or a snowboard. Please bring them with you to the rental center.
  • The Whitetail Mountain Sports Shop, conveniently located just steps from the slopes, carries everything listed above. Stop by the shop upon your arrival to
  • Whitetail Resort; our friendly staff will gladly help you prepare for your day on the Mountain.
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Arriving At Whitetail

Arrival at Whitetail will be a breeze with the information provided in this section of our guide. From parking information to the folks who can give you all the answers you are looking for, it is all right here in this section.

Parking
We offer plenty of free parking at Whitetail Resort. If you arrive early in the day, you will probably find a parking space close to the lodge area. For your convenience, we have unloading zones in the main circle, right in front of the ticketing area. Please be sure to bring everything you need from your car and always remember to lock your vehicle.
Mountain Information
Our award winning Guest Services Assistance staff are here to help you in every aspect of your visit. If you need assistance, simply look for their brick-red jackets in the front plaza area. They are here to help make your stay with us as enjoyable as possible.
 
Lift Ticket Windows
As you arrive into our main plaza area, above the skier drop-off circle, the ticket windows are located up the front steps and to your right. The ticket window will be your first stop. This is the place to buy all your tickets, rentals, and/or lessons if you weren't able to take advantage of an online pre-purchase. The cashiers at the ticket windows will be happy to direct you to the restrooms and a place to store your belongings if you need to make a pit stop.
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Season Passes
Our Season Pass Office is located just to the right of the ticket windows. If you have any questions about your Epic Pass product...this is the place to be!

You're now dressed for the elements and here at the resort; on to the next phase.
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Group of Friends Walks to Chairlift at Whitetail

Rent Online and Save!

Experience a pure mountain experience with a more convenient way to rent equipment.  Whitetail offers online rental bookings this season, saving you both time and money. Book your rentals today!

Your First Chair Lift Ride

As you slide out to the loading area, the chair will come up behind you. When the chair touches the back of your legs, simply sit down and enjoy the ride. There is a restraining bar that you pull down in front of you for the ride, and it is very important that you use it. At the top of the lift, you will see signs instructing you to raise the restraining bar and prepare to unload. The snow will gradually come up to meet your skis.

When you get to the "Unload Here" sign, stand up, lean slightly forward, and slide straight down the ramp. Your instructor will give you instructions on where to meet.